Our client is seeking a Field Service Engineer for its northern Massachusetts manufacturing and engineering facility.
The right candidate will have 2-3 years’ experience in:
- Site support
- Routine and emergency repairs
- Customer services – evaluation, testing, troubleshooting, repairing, modifications and application support.
- Supervised and unsupervised job site training
- Scheduled site travel and equipment assessments (report to supervisor)
- Develop and strengthen customer service through satisfactory technical issue support
- Safety and quality standards are required to be sustained at all times in working with the Company and its customers.
- Interfaces with related Company departments to resolve service questions
- Handles instructions and modification packages
Qualifications & Requirements
- Ability to interpret blueprints, plans and specs for custom products.
- Strong written and verbal communication skills during internal and external interactions
- Mechanical troubleshooting and repair experience
- AS/BS Engineering degree
- 70% travel.
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